FAQ

answers to the most common questions

Akzeptieren Sie Aufträge von der breiten Öffentlichkeit?

Absolutely! We’re happy to offer our services to the general public. these are typically defined as one-off jobs that aren’t in the defense, engery, aerospace and space industries. If you aren’t sure our services are right for you, simply contact us. Even if we aren’t a good fit, we’ll try to point you in the right direction.

Yes, we have an active registration to sam.gov. Our UEI is EB1YJ4M22X59 and CAGE code is 9XS92.

For orders under $1,000, we typically ask for payment upon completion of work, unless there’s an agreed upon contract. For orders over $1,000, we do NET 30 payment terms.

Yes! We accept all major credit cards including Visa, Mastercard, American Express and Discover.

Yes, we are ITAR registered. Our official and current registration letter can be downloaded from the Resources menu below. If you can’t find it, please contact us!

CNC manufacturing stands for Computer Numerical Control manufacturing. It involves using computer-controlled machines to automate the manufacturing process, resulting in precise and efficient production of complex parts and components.

An impressive range of parts, including detailed and intricate prototypes, shapes and components for just about every industry. Most prominent being aerospace and electronics.

Typically, we can achieve tolerances from ±0.005″ (±0.125mm) to ±0.002″ (±0.05mm) but factors such as part size, design geometry, materials, surface finish can impact the final result.

Some parts can be made and delivered within days. We always strive for quick, above standard leads time, however, each project depends on part size, quantity required, and finishing requirements. We’ll offer an estimated completion time, but if your project is urgent, let us know.

Absolutely. If your project is urgent and time-sensitive, simply let us know your timeline during the initial quoting process.

STL, STEP, STP, DWG, DXF, and SAT are the acceptable design files.

We can offer design services as needed and provide a Design for Manufacturing (DFM) review.

We do not charge for quotes. It’s important to deliver an accurate quote that you feel confident in. There’s no obligation to order.

Yes. Simply provide your details from a previous project to replicate the production process.

Metals including aluminum, steel, stainless steel, and titanium. Plastics including ABS, acrylic, and nylon. See the Materials PDF for a comprehensive list of materials.

None. There’s no minimum requirement. We can offer individual orders for prototypes up to high-volume production.

As needed, we can sign an NDA with customers who require this documentation. Regardless of an active NDA, we keep all customer information confidential.

Every project has a Senior Project Manager, Senior Engineer, and Senior Quality Manager who will oversee all phases from quote to final inspection.

Staleservis is capable of providing an assortments of post-production finishes including: Sanding and polishing, blasting and brushing, painting and printing, and specialty surface treatments including laser etching, anodizing, electroplating, chroming, chemical finishing, powder coating, etc.

Quality assurance starts from the beginning – with proper communication. During all phases of the production process, we’ll address any quality concerns, offer professional advice, and cost-saving suggestions from materials and designs. Upon order confirmation, we’ll conduct a comprehensive DMF (Design for Manufacturing) analysis to discover if there are any issues our engineers believe may affect the end-product. With real-time data sharing capabilities, we’re able to collaborate with you to address any quality issues that may arise during production. Rest assured, all materials will adhere to your design specifications.  Prior to shipment, we provide final shipment reports.

Upon customers request, we can provide a full CMM or 3D scanning report.

Akzeptieren Sie Aufträge von der breiten Öffentlichkeit?

Absolutely! We’re happy to offer our services to the general public. these are typically defined as one-off jobs that aren’t in the defense, engery, aerospace and space industries. If you aren’t sure our services are right for you, simply contact us. Even if we aren’t a good fit, we’ll try to point you in the right direction.

Yes, we have an active registration to sam.gov. Our UEI is EB1YJ4M22X59 and CAGE code is 9XS92.

Yes, we are ITAR registered. Our official and current registration letter can be downloaded from the Resources menu below. If you can’t find it, please contact us!

CNC manufacturing stands for Computer Numerical Control manufacturing. It involves using computer-controlled machines to automate the manufacturing process, resulting in precise and efficient production of complex parts and components.

An impressive range of parts, including detailed and intricate prototypes, shapes and components for just about every industry. Most prominent being aerospace and electronics.

STL, STEP, STP, DWG, DXF, and SAT are the acceptable design files.

We can offer design services as needed and provide a Design for Manufacturing (DFM) review.

We do not charge for quotes. It’s important to deliver an accurate quote that you feel confident in. There’s no obligation to order.

Yes. Simply provide your details from a previous project to replicate the production process.

Metals including aluminum, steel, stainless steel, and titanium. Plastics including ABS, acrylic, and nylon. See the Materials PDF for a comprehensive list of materials.

None. There’s no minimum requirement. We can offer individual orders for prototypes up to high-volume production.

Staleservis is capable of providing an assortments of post-production finishes including: Sanding and polishing, blasting and brushing, painting and printing, and specialty surface treatments including laser etching, anodizing, electroplating, chroming, chemical finishing, powder coating, etc.

Wie sind Ihre Zahlungsbedingungen?

For orders under $1,000, we typically ask for payment upon completion of work, unless there’s an agreed upon contract. For orders over $1,000, we do NET 30 payment terms.

Yes! We accept all major credit cards including Visa, Mastercard, American Express and Discover.

Welche Toleranzen kann Staleservis erreichen?

Typically, we can achieve tolerances from ±0.005″ (±0.125mm) to ±0.002″ (±0.05mm) but factors such as part size, design geometry, materials, surface finish can impact the final result.

As needed, we can sign an NDA with customers who require this documentation. Regardless of an active NDA, we keep all customer information confidential.

Every project has a Senior Project Manager, Senior Engineer, and Senior Quality Manager who will oversee all phases from quote to final inspection.

Quality assurance starts from the beginning – with proper communication. During all phases of the production process, we’ll address any quality concerns, offer professional advice, and cost-saving suggestions from materials and designs. Upon order confirmation, we’ll conduct a comprehensive DMF (Design for Manufacturing) analysis to discover if there are any issues our engineers believe may affect the end-product. With real-time data sharing capabilities, we’re able to collaborate with you to address any quality issues that may arise during production. Rest assured, all materials will adhere to your design specifications.  Prior to shipment, we provide final shipment reports.

Upon customers request, we can provide a full CMM or 3D scanning report.

Wie schnell kann ich meine Teile bekommen?

Some parts can be made and delivered within days. We always strive for quick, above standard leads time, however, each project depends on part size, quantity required, and finishing requirements. We’ll offer an estimated completion time, but if your project is urgent, let us know.

Absolutely. If your project is urgent and time-sensitive, simply let us know your timeline during the initial quoting process.

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